FAQ about Zingerman’s food clubs
When will the first installment ship?
Whenever you’d like! Want to plan ahead and cross off an item on your gifting to-do list? You can choose a preferred arrival date in the future when you checkout online or when you give us a call. Otherwise, the first installment will ship on our next available ship date.
When will the rest of the installments ship?
After the first installment, the remaining club shipments will arrive every four weeks. If you’d like to change the delivery for any reason – maybe the recipients are traveling or maybe you want the shipments to occur every other month – we can make it happen! Just reach out to us and we’ll be glad to help.
How easy is it to change the address for one or more shipments?
Super easy! You can call, email, text or chat and let us know about the update. As long as it hasn’t shipped, we can change the address with a few simple clicks.
When am I charged for the club?
You’ll be charged the full amount for the club before the first installment ships out.
Bread by mail? Really?
We ship thousands of loaves every year to bread lovers nationwide.
Our artisan bread is baked down the road from us at Zingerman’s Bakehouse. We ship bread using two business day service – nothing slower. Our bread doesn’t have any preservatives, so we use expedited shipping to help ensure it arrives in great condition.
The bread will last on the counter for a few days in its Zingerman’s bread bag.
It does not need to be refrigerated – in fact, we recommend you avoid the fridge! Refrigeration will wreak havoc on the texture.
If you want to keep the bread for more than a few days your best bet is to freeze it.
Double bag the loaf—or part of it—in plastic and freeze for up to three months.
All of our full-flavored breads are completely baked all the way so reheating is not necessary.
You can eat the bread right out of the bag (ripping pieces or cutting slices – no judgment here). If it seems a little hard or dry, that’s because the thick, crisp crust is meant to protect the bread. Just like the rind on a natural cheese, real bread has very real crust to protect the inside of the loaf from drying out.
We only suggest that the bread will give you the “just out of the oven” experience… if you reheat it in the oven.
For a warm crackly crust and a soft, chewy crumb, we suggest putting your loaf (whole, half, or part) in a 325 degree oven for approximately 15-20 minutes. If you’re pulling bread out of the freezer, let it defrost for about 30 minutes before throwing it in the oven.
How to store and serve cheese
How should the cheese be stored?
Hard cheeses have been carefully selected to withstand a longer transit time. Don’t worry if it arrives a bit warm or a bit cold – cheese is durable. Hard, aged cheeses stay good for a long time. Many days for sure. Sometimes weeks. Bigger hunks of cheese last longer. If it looks and smelled as expected, it’s likely still great.
Soft cheeses and cheese spreads (like pimento and liptauer) are best eaten within a week or two of receiving them.
We wrap hand-cut wedges of cheese in a cheese bag before shipment, and you can continue to keep the cheese in that cheese bag. The next best option would be parchment or wax paper. After you open the cheese for a nibble, any remainders can be put back into the bag and closed with a simple roll or fold.
Store cheese in the fridge, ideally in the spot closest to 50 degrees. That will likely be the door of your refrigerator or in a drawer where the temperature is consistent but not too cold. Do not freeze your cheese! Cheese is a living thing. Freezing will stop the natural processes that keep cheese so tasty.
What if it’s got a little mold on it? A little mold is no problem. It’s a good sign, it means the cheese is alive. Scrape it off with a knife. But if there’s a lot of mold and it’s turning dark and funky it’s time to say goodbye.
What’s the best way to serve cheese?
Regardless of the kind of cheese, it’s best to take it out of the fridge about 20 to 30 minutes before serving it. Cheese tastes better at room temperature. It makes a world of difference: the aromas expand, becoming more complex; more of the fat spreads on your tongue, which makes the flavor more intense. When cheese is warm you’ll eat less of it and enjoy it more.