Do you offer food subscriptions?
Yes! We offer subscription service to our most popular coffees. For any other food, we're happy to help you set up a recurring subscription, just ring us at 888.636.8162.
How does your coffee subscription work?
Pick your coffee, place your first order, we will send you one or two bags of your favorite coffee. Then, every month we'll fashion a personalized artisan email before shipment to let you know it's coming. You can postpone, skip, change, or cancel your subscription any time. You can even add foods to that month's shipment, often without adding any shipping charges!
Can I change my subscription every month?
Yes. You can postpone a shipment. You can skip a shipment. You can change what's included or where it is sent. You can even add foods to that month's shipment, often without additional shipping expense.
Can I order more than two bags of coffee per month?
Absolutely! Call us at 888.636.8162 or email us at service@zingermans.com.
Can I order two different types of coffee in my subscription?
Of course! Call us at 888.636.8162 or email us at service@zingermans.com.
Can I add something to my subscription?
Yes! Please call or email us any month to add coffee companions or other pantry items that ship via our flat rate service without paying any extra shipping fees. If you add anything that doesn't ship FREE or FLAT RATE there'll be extra shipping fees.
When will my next order ship?
You can see this in your ORDER HISTORY. I know the future is not history—we're working on fixing that! ;) And we will send you an email to let you know it's coming.
Can I cancel anytime?
Yes, absolutely, no questions asked. You only get charged by the month when we ship. There are no early charges, no cancellation fees.
Can I order the subscription for someone as a gift?
Yes, and they will love you for it! Just remember to sign your name in the gift message so they know whom to thank.
When will you charge my card for my next order?
We will charge your credit card a week (or less) before your next order ships.