The book includes "Secrets #19-29" of the Zingerman's Experience, including essays on the Energy Crisis in the American Workplace, Servant Leadership, Stewardship, why everyone's a leader, Zingerman's Entrepreneurial Approach to management, and Ari's approach to Anarcho-Capitalism.
The experiences are compiled into bite size, easy to digest lessons. You can read section by section or jump around.
This is a book for leaders and entrepreneurs of small companies, large companies, non-profits or anyone in any type of organization. You don’t need to be in the food business. You don't even need to be feeling growth pains. Here you can get practical help from someone who can relate to your problems. This book is written by a small-business owner from the perspective of a small-business owner, not a managerial consultant, not a professor reciting a series of “studies.”