You were late with those papers. The shipment was held up in customs. The defense you mounted fell flat on the jury. You wrote the email, you just forgot to click send.
Here are two ways to say you’re sorry, both packed in our colorful gift box, both guaranteed to get them back on your good side:
There's been a small change we want to let you know about.
The recipe for Forgive Me, Have Some Snacks Gift Box has changed:
We temporarily ran out of
Strawberry Alligator Gummis
so we've included
Cherry Dolphin Gummis.